Author: Leon Smit

  • Delivering Awesome Products Through Experience Management

    Delivering Awesome Products Through Experience Management

    Experience management is a proactive strategy aimed at collecting, analyzing, and acting on feedback to enhance the experiences of customers, employees, and all stakeholders with an organization’s products and services. It encompasses a broad range of activities, from surveys and data analysis to implementing changes based on insights gathered. This approach is designed to elevate…

  • The Secret Recipe for Truly Incremental Product Delivery

    The Secret Recipe for Truly Incremental Product Delivery

    In the DevOps environment, continuous iteration is a crucial strategy for keeping up with the demands of the modern market and ensuring that your products stay relevant and effective. This approach involves ensuring that each change brings you closer to the ultimate goals. The essence of continuous iteration lies in refining and improving products systematically…

  • Product Mindset as an Imperative

    Product Mindset as an Imperative

    Software is eating the world. As more businesses develop digital products and services, product development speeds up and competitive advantages shorten. It is critical to understand why customers prefer your product over competitors. Enter product management. This discipline acts as a pivotal bridge between engineering, design, marketing, sales, and customer support. It transcends mere product…