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Why DevOps is Outgrowing Traditional IT Service Management
Over the past decades, IT Service Management (ITSM) frameworks like ITIL have provided structure, reliability, and efficiency to countless organizations, driving operational excellence in managing IT services. However, with the maturation of DevOps principles and practices, the landscape of software delivery and IT operations has dramatically changed. The DevOps paradigm, with its emphasis on customer-centricity,…
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DASA DevOps Principles Adopted in New ISO/IEC TS 20000-15:2024 Standard
DASA’s DevOps principles have been incorporated into the newly published ISO/IEC TS 20000-15:2024 standard, “Guidance on the application of Agile and DevOps principles in a service management system.” This significant milestone underscores the global recognition and validation of DASA’s approach and its impact on high-performance digital organizations. The ISO/IEC TS 20000-15:2024 standard provides guidance on…
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DASA Partners with XLABS to Launch the DASA Experience Management for High Performance Digital Organizations Product Suite
DASA is thrilled to announce its strategic partnership with XLABS. Together, they are launching the DASA Experience Management for High Performance Digital Organizations product suite. This collaboration marks a significant milestone in the journey towards enhancing digital performance and customer experience for organizations worldwide. The DASA Experience Management for High Performance Digital Organizations product suite…
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Why Platform Engineering is Crucial for Modern Businesses and IT Leaders
In an era where digital transformation dictates market leadership, Platform Engineering emerges as a pivotal philosophy and set of capabilities that business and IT leaders cannot afford to overlook. This approach is not just about technology; it’s about enabling organizations to innovate rapidly, deliver software efficiently, and ensure resilience and security in an ever-changing digital…
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Product Mindset as an Imperative
Software is eating the world. As more businesses develop digital products and services, product development speeds up and competitive advantages shorten. It is critical to understand why customers prefer your product over competitors. Enter product management. This discipline acts as a pivotal bridge between engineering, design, marketing, sales, and customer support. It transcends mere product…
