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Unmasking DevOps in Your Organisation
How many times have you heard an organisation say, “we do DevOps”, or “we will handle that by DevOps” or “that will be handed over to DevOps”? In recent months, I have started to hear these statements more regularly; particularly the first one. As a professional who has been involved with DevOps for the past…
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Platform Engineering vs. Site Reliability Engineering
Two key roles help ensure the smooth operation and scalability of digital services: platform engineers and site reliability engineers. While both roles play critical parts in supporting development teams and maintaining operational efficiency, their focus and responsibilities differ. Platform engineering focuses on empowering developers by building the tools and environments they need to work more…
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Why DevOps is Outgrowing Traditional IT Service Management
Over the past decades, IT Service Management (ITSM) frameworks like ITIL have provided structure, reliability, and efficiency to countless organizations, driving operational excellence in managing IT services. However, with the maturation of DevOps principles and practices, the landscape of software delivery and IT operations has dramatically changed. The DevOps paradigm, with its emphasis on customer-centricity,…
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Creating a Culture of High Performance
This article is part of a series on transforming into a high-performance digital organization. To explore the six key themes and start your transformation journey, click here → Creating a high-performance culture is essential for sustaining the benefits of agile and DevOps practices. A culture that fosters a growth mindset, encourages continuous learning, and ensures psychological safety…