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Lessons From 5 Years of DevOps Coaching
Five years ago, we launched the DASA DevOps Coach program, not fully realizing just how transformative it would become. We’ve witnessed the impact that skilled coaches have made within organizations striving for high performance. As we hit this milestone, we want to share some of the lessons we’ve learned and the growing role of DevOps…
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Selling Experience Management at C-Level
Selling experience management to C-level executives requires a strategic approach that connects IT initiatives to the core business goals of the organization, while resonating with the personal motivations of these leaders. To secure buy-in for experience management, IT leaders must align technical solutions with tangible business outcomes and present them in a way that speaks…
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Breaking Silos and Building Synergy
Organizations face intense pressure to deliver high-quality products quickly, efficiently, and without errors. A common barrier to this goal, especially in tech-intensive industries, is the persistence of organizational silos. These silos limit communication and collaboration between teams, which creates unnecessary roadblocks and can impact progress. Breaking down these silos and fostering synergy among diverse teams…
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DASA Welcomes Kruso Netherlands as Transformation Partner
DASA is thrilled to announce a strategic partnership with Kruso Netherlands, a leading AI and transformation agency known for creating meaningful and impactful digital experiences. As a new DASA Transformation Partner, Kruso will leverage DASA’s extensive resources, certification programs, and expert guidance to support its clients’ journeys toward becoming high-performance digital organizations. Kruso, with its…
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Unmasking DevOps in Your Organisation
How many times have you heard an organisation say, “we do DevOps”, or “we will handle that by DevOps” or “that will be handed over to DevOps”? In recent months, I have started to hear these statements more regularly; particularly the first one. As a professional who has been involved with DevOps for the past…
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Platform Engineering vs. Site Reliability Engineering
Two key roles help ensure the smooth operation and scalability of digital services: platform engineers and site reliability engineers. While both roles play critical parts in supporting development teams and maintaining operational efficiency, their focus and responsibilities differ. Platform engineering focuses on empowering developers by building the tools and environments they need to work more…
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Why DevOps is Outgrowing Traditional IT Service Management
Over the past decades, IT Service Management (ITSM) frameworks like ITIL have provided structure, reliability, and efficiency to countless organizations, driving operational excellence in managing IT services. However, with the maturation of DevOps principles and practices, the landscape of software delivery and IT operations has dramatically changed. The DevOps paradigm, with its emphasis on customer-centricity,…
