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Transact, Transform, Transcend, Becoming a Thoughtful Leader: Stories from the Journey



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The journey from transactional to transformational leadership, and ultimately to transcendent leadership, marks the evolution of effective and empathetic leadership. The principles of Transact, Transform, and Transcend, as outlined by John Ruppel and Dr. Ken Russell, provides a comprehensive framework for leaders aspiring to cultivate thoughtful leadership. 

Understanding the Three T’s of Leadership

Transactional leadership is the starting point for many leaders. It involves managing tasks, responsibilities, and relationships through transactions—essentially, the give-and-take that keeps the organization functioning. This type of leadership is essential for establishing clear expectations, maintaining order, and ensuring that basic operational needs are met. 

As leaders mature, they transition into transformational leadership. This involves inspiring and motivating the team to achieve more than they initially thought possible. Transformational leaders focus on change, innovation, and team development. They encourage their team members to take ownership of their roles and to think creatively about solving problems. 

Transcendent leadership goes beyond transformation by incorporating a deep sense of awareness, empathy, and intuition. Transcendent leaders are able to rise above the daily grind, see the bigger picture, and make decisions that reflect a holistic understanding of the organization and its environment. 

Becoming a Thoughtful Leader

To become a thoughtful leader, one must integrate the principles of Transact, Transform, and Transcend into their daily practices. A thoughtful leader listens, empathizes, absorbs, and discerns—the key components of effective leadership encapsulated in the acronym LEAD.

LEAD: The Core of Thoughtful Leadership

  • Listens: Pay attention not just with your ears, but with your heart and intuition. Understand the verbal and non-verbal cues from your team.
  • Empathizes: Walk in the shoes of your team members. Understand their perspectives and challenges.
  • Absorbs: Take in all information and experiences around you. Synthesize these to make informed decisions.
  • Discerns: Use wisdom and insight to make subtle but impactful changes that guide the team towards success.

Making a DENT in Leadership

Creating significant impact as a leader can be thought of as making a DENT:

  • Disorient: Challenge existing assumptions and create situations that make your team rethink their approaches.
  • Extend: Build on existing ideas and innovate new solutions.
  • Navigate: Guide your team through changes and challenges, providing a clear path forward.
  • Transform: Achieve substantial and meaningful change within the organization.

Metrics for Thoughtful Leadership: CANDID

To evaluate and enhance leadership effectiveness, the CANDID framework provides key metrics:

  • CAN: Can you lay your head on the pillow at night knowing you led with integrity and compassion?
  • DID: Did you have to apologize for your actions or words? Aim to minimize the need for apologies by leading thoughtfully.

Leading with Empathy

Empathy can be developed through both experiential learning and self-reflection, allowing leaders to better understand and support their teams. Leaders can practice empathy by engaging in active listening, fully paying attention to the speaker and acknowledging their feelings and perspectives. Compassionate communication is also key, using supportive and understanding language. Additionally, fostering an environment that encourages open dialogue helps team members feel safe to share their thoughts and concerns, promoting a culture of trust and collaboration.

Utilizing Data Wisely

Transforming data into actionable insights is essential for effective leadership. Leaders should thoroughly analyze data, going beyond surface-level information to uncover deeper insights. It’s equally important to apply wisdom and intuition when interpreting data, ensuring that decisions are meaningful and informed. Finally, leaders must remain flexible and adapt strategies based on new insights and changing circumstances, allowing for continuous growth and improvement.

Conclusion

Becoming a thoughtful leader involves a continuous journey of growth and development, from transactional tasks to transformational initiatives and ultimately to transcendent insights. By integrating the principles of Transact, Transform, and Transcend, and by applying frameworks like LEAD, DENT, and CANDID, leaders can foster a more empathetic, insightful, and impactful leadership style. This journey not only enhances personal leadership, but also drives organizational success and cultivates a positive, supportive culture.

DASA DevOps Leader

Helps leaders understand leadership in the context of DevOps, discusses leadership development models, building teams, and transforming the organisation.

Authors

  • : Author

    John Ruppel is a seasoned leader and transformation expert with a wealth of experience in guiding organizations through complex challenges and driving successful outcomes. With a career spanning over a decade, John has been instrumental in transforming ideas into reality and helping organizations thrive in today’s volatile, uncertain, complex, conflictive, and ambiguous (VUCCA) world.

    Currently serving as the Managing Officer of TYIIR Institute, LLC, John provides leadership and transformation services on-demand, leveraging his unique approach to traditional training, consulting, coaching, and mentoring. He has a proven track record of enabling individuals and organizations to transcend conventional boundaries and achieve their objectives effectively.

    As a DevSecOps Subject Matter Expert (SME), John has contributed significantly to driving innovation and transformation at organizations such as the Defense Acquisition University (DAU). During his tenure, he successfully led the transformation of micro-learning concepts into reality, working collaboratively with cross-functional teams to develop agile solutions. His visionary approach to problem-solving and deep understanding of Agile methodologies have been instrumental in driving success in challenging environments.

    John’s proficiency in bringing order to chaos and supporting teams through complex migrations has been demonstrated in his role as a Transformation/Migration Advisor at Pearson. He played a pivotal role in ensuring the success of one of the largest migrations of Oracle E-Business Suites, showcasing his ability to navigate multi-vendor environments and lead teams to achieve desired outcomes efficiently.

    At North Carolina State University, John served as an instructor and curriculum developer, focusing on transformational leadership and DevOps methodologies. His experiential approach to training enabled students to apply newfound knowledge directly to their work, fostering a culture of continuous improvement and innovation.

    With extensive experience at organizations like Philips Healthcare and CSC (Computer Sciences Corporation), John has led global initiatives aimed at driving infrastructure and digital transformation. His visionary leadership and strategic acumen have been instrumental in implementing cloud solutions, scaling services, and optimizing resources to meet the evolving needs of diverse stakeholders.

    John’s strategic leadership played a pivotal role in the success of strategic initiatives at ICF International, where he unified disparate business units and orchestrated the execution of a compelling vision. His ability to navigate complex organizational dynamics and drive consensus among stakeholders has been key to delivering impactful results.

    Leadership, Agile, DevOps, DevSecOps & Transformation Guide

  • I help organizations define and pursue their digital transformation and innovation journeys with guiding experience, connections, conversations, and collaborations.
    More than consulting, I work to develop meaningful organizational awareness, data-driven experiences, and get to the “how” of innovation.

    I’m a technology pioneer and developed early Intranet systems for large banks which led to my participation in creating one of the first successful Internet-based training platforms.

    I’m known for:
    – Enterprise Architecture (especially for Organization Architecture; TOGAF Certified)
    – Nanotechnology
    – Digital Water (Water 2.0)
    – DevOps Certified Leader

    I remain an active practitioner and coach/mentor, helping senior executives embrace the value of values and prepare for next generation processes and workplace challenges (including resiliency, policy/process development, validation of technology vision/direction, road-mapping, and Enterprise Architecture).

    Some of my roles over the years include:
    – Head of the Intellectual Capital Transformation Group, Cisco
    – Office of the CIO, Duke Energy
    – Head of Enterprise Architecture, Bank of America
    – Chief Information & Innovation Officer, New College Institute, Commonwealth of Virginia
    – Human Capital Transformation Advisor, HSEC
    – M&A and Private Equity Advisor/Practitioner — Organization, Technology, and Process
    – Chief Innovation Officer, Curran Biotech
    – VP of Digital Transformation and CIO, Pfeiffer University
    – Chief Architect & Executive Director, Applied Technology Acceleration Institute
    – EVP Digital Transformation & Emerging Markets, iTalent Digital Solutions
    – Chief Information Officer, Murdock Research Institute

    Chief Information & Innovation Officer


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