The core of the DevOps culture is the emphasis on service. The following figure shows how this mindset helps to deliver a high-quality product.
The focus on service is not just limited to ensuring a product is available for use by the customer. A service mindset ensures that a high-quality product is not only available but also meets the needs of the customer. Therefore, it is essential for a DevOps team to be regularly updated about how their product is being used. In addition, the team should analyze the product throughout its lifecycle to know whether it continues to be useful to the customer. Such an analysis helps the team to make necessary alterations or improvements, if required, to support the product. You can say that a DevOps team is completely responsible for the overall health of the product/service as:
- It fulfills the needs of the business process it supports.
- It works as intended without problems.
- It does not develop problems as a result of its further growth and development through the product’s lifecycle.
Source: DASA DevOps Fundamentals coursebook.
DASA DevOps Fundamentals
Provides an extensive introduction to the core agile DevOps principles covering the essential knowledge and skill competences that have been defined by DASA.