DASA Experience Management for High Performance Digital Organizations
This two-day course aims to equip software development professionals to enhance user satisfaction, improve stakeholder engagement, gain a competitive edge, and drive organizational success.
Certification Options
Contact us to get further information about upcoming courses and in-house training options.
Don’t Let Poor Experience Management Leave You Behind
Without the right experience management approach, your team may struggle to deliver consistent and impactful user experiences, leading to disengaged users, frustrated stakeholders, and missed opportunities for growth. Failing to align experience management with business goals can hinder your organization’s ability to stay competitive and deliver long-term success.
Equip Yourself to Drive Exceptional Experiences and Organizational Success
The DASA Experience Management Certification empowers software development teams to adopt a holistic approach to experience management. Through the right mindset, skillset, and toolset, you will enhance user satisfaction, engage stakeholders more effectively, and gain the strategic advantage needed to propel your organization forward.
Enhance User Satisfaction
Learn how to design and manage experiences that exceed user expectations and boost engagement across digital products.
Boost Stakeholder Engagement
Gain the skills to better engage and align with stakeholders, ensuring that experience management supports business goals.
Gain a Competitive Edge
Adopt a holistic approach to experience management that sets you apart in the market, enabling your team to drive innovation.
Propel Organizational Success
create a seamless alignment between user needs, stakeholder goals, and organizational strategy, ensuring long-term success.
Join a Movement of Professionals Driving Change
Future-Proof Your Career
Stay relevant and competitive by mastering Experience Management.
Boost Your Impact
Lead your team toward faster product delivery, innovation, and security.
Gain an Industry-Recognized Certification
Earn a credential that is trusted worldwide and recognized by top organizations.
Learning Objectives
After completing this program, you will be able to:
- Recognize the strategic value of experience management.
- Apply the experience management principles effectively to drive sustainable business growth.
- Analyze user needs and preferences to build the right experience.
- Design and deliver experiences that meet user needs and expectations.
- Establish consistent experience across the organization by breaking the silos.
- Cultivate a mindset and behavior for adopting right user experience.
- Integrate experience management principles into daily operations effectively.
Certification Details
Certification
This program aims to equip software development teams to enhance user satisfaction, improve stakeholder engagement, gain a competitive edge, and drive organizational success.
Audience
The DASA Experience Management for High Performance Digital Organizations certification is aimed at:
- Leadership Teams
- Finance
- Agile & DevOps Coaches
- Product Owners/Leaders
- Service Managers
- Product Developers
- CX Professionals
- UX Designers
- IT Professionals
Course Curriculum
- Strategic Significance of Experience Management
- Experience Management Principles
- Discerning Your User
- Experience Design and Delivery
- Creating Seamless Experience
- Culture and Behaviour for Right User Experience
- Practicing Experience Management in Daily Life
Already DASA Product Management Certified? Update your LinkedIn Profile
Certification and Duration
| Certificate | DASA Experience Management for HPDO |
| Duration in hours | 16 hours |
Exam Details
| Delivery | Online |
| Format | Closed-book format |
| Proctoring | Live/Webcam |
| Duration | 40 minutes |
| Questions | 20 multiple-choice |
| Pass Grade | 65% |
Scheduling Your Exam
Generally, your training partner will book the certification exam for you. If you have chosen an online self-study certification option you will be able to use the voucher provided with the training material.
Mock Exam
Certification courses include a mock exam. You can download the mock exam from your learning profile.
Accessing Your Certificate
All certificates and badges are issues through Accredible. You will receive an email with your download link in the days following your exam.
We Understand the Challenges of Staying Ahead
We understand the challenges of delivering exceptional user and stakeholder experiences in a fast-paced digital environment. That’s why we’ve helped thousands of professionals just like you gain the skills they need to thrive. With our globally recognized certification, you can rest assured that you’ll be learning from the best.
Business Benefits
Build Unbreakable Customer Loyalty
By delivering consistent, memorable experiences, you build trust and loyalty, encouraging customers to return and increasing their lifetime value with your brand.
Foster a Highly Engaged Workforce
Experience management empowers you to create a culture that values and aligns with your team’s needs, boosting morale and reducing turnover as employees feel more engaged and valued.
Respond to Market Needs with Agility
Equipped with a strong experience management strategy, your organization can adapt swiftly to shifts in customer expectations and market demands, keeping you ahead of the competition.
Enhance Brand Reputation and Distinction
By focusing on creating meaningful interactions, you elevate your brand’s reputation, distinguishing yourself as a leader in delivering exceptional experiences.
Streamline Operations and Efficiency
With clearly defined processes, you reduce friction at every touchpoint, enabling your teams to cut down on resource waste, and drive operational efficiency.
Achieve Tangible Business Results
With each interaction aligned to your business goals, you drive higher conversion rates, increase revenue, and improve overall performance.
Here’s How to Get Certified in Experience Management for High Performance Digital Organizations
In 3 steps, you can gain the skills you need to lead the future of DevOps.
Step 1
Enroll in the DASA Platform Engineering Certification Course
Explore our instructor-led or self-paced experience management courses and choose the learning style that fits your needs.
Step 2
Learn and Apply Platform Engineering Principles
Gain hands-on skills to enhance user satisfaction, align stakeholder goals, and optimize experiences to drive high performance.
Step 3
Pass the DASA Experience Management Certification Exam
Demonstrate your expertise by passing the certification exam and position yourself as a leader in experience management.
What’s Your DevOps IQ?
Assess your readiness for experience management success with our free scorecard—identify strengths, uncover gaps, and drive improvement.
Quickly identify critical areas for improvement, focusing on attitude, behavior, and team culture.
— Marian Draganov, T-Systems
Turn Certification into Action. Explore the Value Box.
The DASA Experience Management for High Performance Digital Organizations Value Box gives you everything you need to go beyond certification. Packed with proven playbooks, assessments, workshops, and many other resources, it helps you apply what you’ve learned to real-world challenges, ensuring you propel organizational success.
The Value Box offers templates, workshops, assessments, and resources that are invaluable tools for taking meaningful action and driving real results.
— Falko Werner, Vempio
Join DASA
DASA has developed a flexible approach to membership to suit the size and requirements of each member organization.